Shipping policy
Delivery Information
- Processing Time: Orders are processed within 1–3 business days.
- Delivery Guarantee: If your order hasn’t arrived within 8 weeks, you’re eligible for a full refund or a free reshipment.
Shipping Benefits ✅
- Free economy domestic and international shipping is available; excludes remote locations
- Free standard shipping is automatically applied to orders over $50 in Canada, the USA and the UK.
- International standard shipping is also available. Estimate at checkout.
- Insured Worldwide Shipping: Every order comes with real-time tracking and insurance in the rare event of loss or theft during transit.
Customer Support & Policies ✅
- Money-Back Guarantee: If your item arrives damaged or becomes defective within 15 days of normal use, we’ll gladly offer a replacement or full refund.
- 24/7 Support: Our support team is available around the clock. Reach out to info@bennysbeautyworld.ca and expect a response within 24 hours, any day of the week.
- Secure Checkout: Your personal and payment information is protected with advanced SSL encryption for safe and secure transactions.
Returns & Refunds ✅
- 30-Day Easy Returns Accepted: We accept returns in accordance with our policy.
- Note: Certain exceptions may apply.