Shipping Policy

We ship primarily from Edmonton, Alberta, Canada, and other warehouses in the US, China, and Europe according to stock availability. We offer fast delivery on all orders. 

Delivery Information

• Processing Time: Orders are processed within 1–3 business days.
• Delivery Guarantee: If your order hasn’t arrived within 8 weeks, you’re eligible for a full refund or a free reshipment.

Shipping Benefits ✅

• Free Tracked Shipping: Automatically applied to orders over $50.
• Insured Worldwide Shipping: Every order comes with real-time tracking and insurance in the rare event of loss or theft during transit.

Customer Support & Policies ✅

• Money-Back Guarantee: If your item arrives damaged or becomes defective within 15 days of normal use, we’ll gladly offer a replacement or full refund.
• 24/7 Support: Our support team is available around the clock. Reach out to info@bennysbeautyworld.ca and expect a response within 24 hours, any day of the week.
• Secure Checkout: Your personal and payment information is protected with advanced SSL encryption for safe and secure transactions.

Returns & Refunds ✅

• Returns Accepted: We accept returns in accordance with our policy.
• Note: Certain exceptions may apply.

Shipping method

Standard Shipping—from $4.90, free over $50

Carrier

Canada Post, USPS, Royal Mail, Uni Express, Cainiao, and Mail Americas, Australia Post...

Please make note of the following information:

A delivery address confirmation email is sent from and is required for all orders before fulfillment.

First, verify that the shipping confirmation displayed is the correct address. Please respond quickly to ensure the timely delivery of your order. info@bennysbeautyworld.ca,

Cancellation

We accept cancellations on orders placed within 24 hours. Please contact our customer service through instant message or email at info@bennysbeautyworld.ca.

Please make note of the following information:

If your order fails to arrive within 8 weeks of the estimated delivery period, kindly inform us so that we can assist you.

First, verify that the shipping confirmation displays the correct address. If the shipping address is correct, please contact us at info@bennysbeautyworld.ca, noting your order number. We would gladly help out. 

Our availability hours are Monday to Friday, from 8:00 am to 6:00 pm MST.